Privacy policy
How we collect, use, and protect your personal data.
1. Introduction
Pera Property (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect information when you:
- Visit peraproperty.com or any related landing pages
- Contact us through forms, WhatsApp, email or phone
- Request property information or consultancy services
- Use our client login and investor dashboard
By using our website, you agree to the terms described in this Privacy Policy.
2. Who We Are
Pera Property İnşaat Sanayi ve Ticaret Limited Şirketi
Gümüşsuyu Mah. Ankara Palas, İnönü Cd. No 59/1,
34437 Beyoğlu / İstanbul
VKN: 7280407402
Email: info@peraproperty.com
Tel: +90 532 063 99 78
We operate as a real estate consultancy providing property sales, investment advice, relocation and residency/citizenship guidance.
For the purposes of Turkish Personal Data Protection Law (KVKK), we act as a Data Controller.
3. Personal Data We Collect
We collect the following categories of personal data:
3.1 Data you provide directly
- Full name
- Email address
- Phone number (WhatsApp number where applicable)
- Property preferences
- Budget, investment criteria, timeline
- Messages or enquiries submitted through forms or WhatsApp
- Documents uploaded in the client dashboard (where applicable)
3.2 Data collected automatically
When you visit our website, we may collect:
- IP address and approximate location
- Browser type and device information
- Pages viewed and time spent on site
- Interaction with buttons (brochure downloads, WhatsApp clicks)
- Cookie preference settings (analytics/marketing allowed or rejected)
3.3 Data collected via cookies (based on your consent)
- Analytics data (Google Analytics 4)
- Marketing/advertising data (Meta Pixel)
No tracking cookies are loaded unless you explicitly allow them in our cookie banner.
4. How We Use Your Data
We process personal data for the following purposes:
4.1 To provide property consultancy services
- Responding to enquiries
- Sending requested property details
- Scheduling viewings
- Preparing investment reports
- Providing relocation and residency/citizenship information
4.2 To improve our website
- Understanding which pages are popular
- Improving navigation and performance
- Ensuring content is relevant to user interests
4.3 For advertising (with your consent)
Only if you accept marketing cookies, we may use aggregated data to:
- Improve the performance of our digital ads
- Measure conversions and interest in property projects
- Build anonymous advertising audiences
4.4 Legal and safety reasons
- Compliance with Turkish law (KVKK)
- Fraud prevention
- Responding to regulatory requests
We do not sell your personal data to third parties.
5. Cookies and Tracking Technologies
Our website uses a simple cookie categories system:
5.1 Necessary Cookies
These are required for the site to function and cannot be disabled.
(Example: remembering your cookie preferences.)
5.2 Analytics Cookies (GA4)
Loaded only when you select Accept Analytics.
Used to measure website performance and improve content.
5.3 Marketing Cookies (Meta Pixel)
Loaded only when you select Accept Marketing.
Used for:
- Measuring ad performance
- Understanding user journeys
- Identifying interest in certain property types (anonymously)
You can change your preferences at any time using the “Cookie Settings” link in our footer.
6. Legal Basis for Processing (KVKK)
Under KVKK, we process your personal data based on:
- Explicit consent (analytics, marketing, newsletters)
- Your request (property enquiries, consultancy services)
- Legitimate interest (security, site optimisation)
- Legal obligations (tax, compliance, contract preparation)
7. Data Sharing
We may share information only with:
- Internal consultants and employees
- Property sellers/developers when you explicitly request details or viewing appointments
- Legal advisors (for contract or residency services)
- Payment processors (if applicable)
- IT service providers (hosting, analytics tools, email systems)
All service providers must comply with privacy and data protection requirements.
We do not share your data with unrelated third parties.
8. International Transfers
Some analytics and marketing tools (Google, Meta) process data outside Turkey.
These companies use secure frameworks and contractual safeguards.
Your data is only transferred when you give consent via the cookie banner.
9. Data Retention
We store your information only as long as necessary:
- Enquiry information: up to 24 months
- Client documents: as per contract or legal requirements
- Analytics & marketing data: governed by the respective platforms
- Cookie preferences: up to 1 year
10. Your Rights (KVKK)
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to certain processing activities
- Request a copy of your stored data
- File a complaint with KVKK
To exercise these rights, contact
info@peraproperty.com
11. Security Measures
We implement strong technical and organisational measures such as:
- Encrypted website (HTTPS)
- Secure hosting environment
- Access control for employee accounts
- Minimised data collection
- Secure handling of client documents
12. Updates to This Policy
We may update this Privacy Policy to reflect:
- Changes in the law
- New services or features
- Tracking or analytics updates
The latest version will always be available on this page.
13. Contact Us
For all privacy-related questions:
Pera Property – Data Protection Office
Email: info@peraproperty.com
Tel: +90 532 063 99 78
Address: Gümüşsuyu Mah. Ankara Palas, İnönü Cd. No 59/1, 34437 Beyoğlu / İstanbul